IN THE KNOW

T E R M S & C O N D I T I O N S

• WELCOME TO THE HIGH ON LIFE SUPERFOODS WEBSITE •

The Terms of Use applies only to the web sites owned (however accessed and/or used, whether via personal computers, mobile devices or otherwise) or controlled by HIGH ON LIFE SUPERFOODS LTD. or any of its related, affiliated or subsidiary companies (“Company,” “HIGH ON LIFE SUPERFOODS LTD,” “we,” “our” or “us”) or other interactive features that are accessible or downloadable through the web sites owned or controlled by Company and that post a link to the Terms of Use (collectively, the “Web Sites”). Company provides the Web Sites as a service to its customers. Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Web Sites constitutes your agreement to follow and be bound by those terms (the “Agreement”). If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of the Web Sites and thereby bypass this Agreement, your use of the Web Sites still binds you to the terms. We may from time to time change the terms that govern your use of our Web Sites. Since Company may revise this Agreement at any time, you should visit this page periodically to review the terms of your use.
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PRIVACY
Please review our Privacy Policy, which also governs your visit to the Web Sites to understand our practices. When you visit the Web Sites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Web Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
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COPYRIGHT
All content included on the Web Sites, such as text, graphics, logos, button icons, images, audio, data compilations, and software, is the property of Company or its content suppliers and protected by international copyright laws. The compilation of all content on the Web Sites is the exclusive property of Company and protected by domestic and international copyright laws. All software used on the Web Sites is the property of Company or its software suppliers and protected by domestic and international copyright laws.
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TRADEMARKS
HIGH ON LIFE SUPERFOODS LTD and Company’s graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, word marks or trade dress of the Company in Canada, the United States and all other applicable territories. HIGH ON LIFE SUPERFOODS LTD’s trademarks and trade dress may not be used in connection with any product or service that is not HIGH ON LIFE SUPERFOODS LTD, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits HIGH ON LIFE SUPERFOODS LTD, the Company or the Company’s products.  All other trademarks not owned by Company that appear on the Web Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company or HIGH ON LIFE SUPERFOODS LTD.
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WEB SITE CONTENTS
Occasionally there may be information on the Web Sites that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience this may cause you. You understand and accept that all materials, including text, images, illustrations, designs, icons, photographs, video clips and other materials that are part of the Web Sites (collectively, the “Contents”) are owned by the Company. You are expressly prohibited from using any Content without the express written consent of the Company. The Web Sites and all Contents are intended solely for personal, non-commercial use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Web Sites or any related software. Any permission granted herein terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials.

USER COMMENTS, FEEDBACK, & OTHER SUBMISSIONS
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to the Company on or by the Web Sites or otherwise disclosed, submitted or offered in connection with your use of the Web Sites (collectively, the “Comments”) shall be and remain the Company’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Company will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Company is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Web Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Web Sites will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

ACCEPTABLE USE
You will not use the Web Sites to:
Upload, post, e-mail, transmit, display, distribute, promote, or otherwise make available: (i) any material that is false, unlawful, threatening, tortious, disparaging (including disparaging of Company, its principles or affiliates), anything that adversely affects the Company’s business such as discouraging any person or entity from advertising with, linking to or supplying Company, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, racist, sexually explicit, ethnically or culturally offensive, indecent, or that promotes violence, racial hatred, terrorism, or illegal acts, or is otherwise objectionable in Company’s sole discretion; (ii) information, software, or other material that violates, plagiarizes, misappropriates or infringes the rights of third parties including, without limitation, copyright (including, without limitation, offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial registration numbers for software programs, or any type of cracker utilities), trademark, patent, trade secret, rights of privacy or publicity or any other proprietary right; (iii) material of any kind that contains a virus, Trojan horse, time bombs, worms, spyware, bots, any automated use of the system, such as scripts, or other harmful component or restricts or inhibits any other user’s uninhibited use and enjoyment of the Web Sites, interferes with or disrupts the Web Sites or servers or networks connected to the Web Sites, or disobeys any requirements, procedures, policies or regulations of networks connected to the Web Sites; (iv) information or material of any kind that constitutes or contains false or misleading indications of origin or statements of fact, including, without limitation, by forging any TCP/IP packet header, any part of the header information in any transmission to the Web Sites, or otherwise manipulating identifiers in order to disguise the origin of any content transmitted to the Web Sites; or (v) any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” requests for money, petitions for signature, or any other form of solicitation; Encourage, promote, solicit or commit conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law or otherwise make available any material that exploits or harms any individual, corporation or other entity; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Web Sites are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges; Stalk, abuse, sexually exploit, violently exploit, act violently toward or otherwise harass another user; Use or attempt to use another persons information, account, password, service or system except as expressly permitted;
Solicit or collect personal data including without limitation, telephone numbers, addresses, last names, financial information, passwords, codes, or email addresses, about other users. You represent, warrant and agree that you will comply with the above acceptable use policy.
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TO OTHER WEBSITES AND SERVICES
The Web Sites may contain links to other websites that are not affiliated with HIGH ON LIFE SUPERFOODS LTD. or otherwise under the control of Company. Company has no responsibility for the linked websites nor does it necessarily endorse the linked websites. HIGH ON LIFE SUPERFOODS LTD. provides the links solely for the convenience and information of its Web Site users.
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PROGRAMS AND PROMOTIONS
The Web Sites may contain or offer programs, sweepstakes, contests or other promotions, which may be governed by a separate set of rules that describe the program, sweepstakes, contest or promotion and may have eligibility requirements, such as certain age or geographic area restrictions. It is your responsibility to read those rules to determine whether or not your participation, registration or entry will be valid or restricted, and to determine the sponsor’s requirements of you in connection with the applicable sweepstakes, contest or promotion.
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DISCLAIMER OF WARRANTIES
THE WEB SITES, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, SOFTWARE, AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH OR SENT FROM THE WEB SITES, ARE PROVIDED “AS IS,” “AS AVAILABLE, ” AND “WITH ALL FAULTS.” TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY AND ITS SUBSIDIARIES AND AFFILIATES MAKE NO REPRESENTATION OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER (EXPRESS OR IMPLIED) ABOUT: (A) THE WEB SITES; (B) THE CONTENT AND SOFTWARE ON AND PROVIDED THROUGH THE WEB SITES; (C) THE FUNCTIONS MADE ACCESSIBLE ON OR ACCESSED THROUGH THE WEB SITES; (D) THE MESSAGES AND INFORMATION SENT FROM THE WEB SITES BY USERS; (E) ANY PRODUCTS OR SERVICES OFFERED VIA THE WEB SITES OR HYPERTEXT LINKS TO THIRD PARTIES; AND/OR (F) SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITES OR ANY LINKED SITE. COMPANY DOES NOT WARRANT THAT THE WEB SITES, ANY OF THE WEB SITES’ FUNCTIONS OR ANY CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE WEB SITES OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
COMPANY DOES NOT WARRANT THAT YOUR ACTIVITIES OR USE OF THE WEB SITES IS LAWFUL IN ANY PARTICULAR JURISDICTION AND, IN ANY EVENT, COMPANY SPECIFICALLY DISCLAIMS SUCH WARRANTIES. YOU UNDERSTAND THAT BY USING ANY OF THE FEATURES OF THE WEB SITES, YOU ACT AT YOUR OWN RISK, AND YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE WEB SITES OR THE CONTENT. FURTHER, COMPANY AND ITS SUBSIDIARIES AND AFFILIATES DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE.
COMPANY, ITS SUBSIDIARIES OR AFFILIATES OR THE DIRECTORS, OFFICERS, EMPLOYEES, OR OTHER REPRESENTATIVES OF EACH OF THEM SHALL NOT BE LIABLE FOR THE USE OF THE WEB SITES INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO THIS AGREEMENT.
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DISCLAIMERS/LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT COMPANY LIMITS ITS LIABILITY IN CONNECTION WITH YOUR USE OF THE WEB SITES AS SET FORTH BELOW:
UNDER NO CIRCUMSTANCES SHALL COMPANY, ITS SUBSIDIARIES, OR AFFILIATES OR THE DIRECTORS, OFFICERS, EMPLOYEES, OR OTHER REPRESENTATIVES OF EACH OF THEM (COLLECTIVELY, THE “COMPANY ENTITIES AND INDIVIDUALS”) BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO (1) THE WEB SITES, THE CONTENT, OR YOUR UPLOAD INFORMATION; (2) THE USE OF, INABILITY TO USE, OR PERFORMANCE OF THE WEB SITES; (3) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY COMPANY OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR USE OF THE WEB SITES OR CONTENT; (4) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OWNERS; (5) ANY ERRORS OR OMISSIONS IN THE WEB SITES’ TECHNICAL OPERATION, EVEN IF FORESEEABLE OR EVEN IF THE COMPANY ENTITIES AND INDIVIDUALS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE WEB SITES). IN NO EVENT WILL THE COMPANY ENTITIES AND INDIVIDUALS BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE COMPANY ENTITIES AND INDIVIDUALS TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS ($100).
THE COMPANY ENTITIES AND INDIVIDUALS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO ANY USER’S COMPUTER, MODEM, CELL PHONE, HARDWARE, SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION.
YOUR ACCESS TO AND USE OF THIS WEB SITE IS AT YOUR RISK. IF YOU ARE DISSATISFIED WITH THE WEB SITE OR ANY OF THE CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING THE WEB SITE OR THE CONTENT. YOU RECOGNIZE AND CONFIRM THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF COMPANY’S ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, PROGRAM, VIDEO, FILM OR OTHER CONTENT OWNED OR CONTROLLED BY COMPANY AND/OR ITS SUBSIDIARIES, AND/OR AFFILIATES OR YOUR UPLOAD INFORMATION, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY COMPANY WEB SITE, PROPERTY, PRODUCT, PROGRAM, VIDEO, FILM OR OTHER CONTENT OR YOUR UPLOAD INFORMATION OR ANY AND ALL ACTIVITIES OR ACTIONS RELATED THERETO.
You recognize and confirm that the web sites do not provide medical advice, information or recommendation of any kind and company expressly disclaims that it is providing any such advice, information or recommendation.  the statements on the web sites have not been evaluated by the Food and Drug Administration.  This product is not intended to diagnose, treat, cure or prevent any disease.
BY ACCESSING ANY OF THE WEB SITES, I UNDERSTAND THAT I MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF ANY LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES THAT A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS/HER FAVOR AT THE TIME OF EXECUTING A RELEASE, AND WHICH IF KNOWN BY HIM/HER MUST HAVE MATERIALLY AFFECTED HIS/HER
SETTLEMENT WITH THE RELEASEE.
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INDEMNIFICATION
You agree to defend, indemnify and hold Company and its affiliates and their respective officers, directors, employees, representatives and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Web Sites.
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TERMINATION
This Agreement is effective unless and until terminated by either you or Company. You may terminate this Agreement at any time. Company also may terminate this Agreement at any time and may do so immediately without notice, and accordingly, deny you access to the Web Sites, if in Company’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Company, you must promptly destroy all materials, downloaded or otherwise, obtained from the Web Sites, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
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GOVERNING LAW
THESE TOU AND THE INTERPRETATION OF THESE TOU SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF BRITISH COLUMBIA, CANADA , WITHOUT REGARD TO ITS CONFLICTS OF LAWS RULES AND SPECIFICALLY WILL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE.
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JURISDICTION AND VENUE
You waive all rights to trial by jury in any action or proceeding instituted in connection with these Terms of Use and/or the Web Sites. Any controversy or claim arising out of or relating to these Terms of Use and/or the Web Sites shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in the Province of British Columbia, in the City of Vancouver, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Any matters or proceedings that are not subject to arbitration as set forth in this Section 17 of these Terms of Use and/or for entering any judgment on an arbitration award, shall take place in the City of Vancouver. You waive the defense of
forum non conveniens.


P R I V A C Y  P O L I C Y

HIGH ON LIFE SUPERFOODS LTD PRIVACY POLICY:
This Privacy Policy applies only to the Vega web site(s) owned (however accessed and/or used, whether via personal computers, mobile devices or otherwise) or controlled by HIGH ON LIFE SUPERFOODS LTD. or any of its related, affiliated or subsidiary companies (“Company,” “HIGH ON LIFE SUPERFOODS LTD. ,” “we,” “our” or “us”) or other interactive features that are accessible or downloadable through the web sites owned or controlled by Company and that post a link to this Privacy Policy (collectively, the “Web Sites”). This Privacy Policy only covers information collected at the Web Sites, and does not cover any information collected at any other web site or offline by Company (unless specifically stated). The purpose of this Privacy Policy is to disclose to you what information we may collect on the Web Sites, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you may have regarding our collection, use, and disclosure of such information.
HIGH ON LIFE SUPERFOODS LTD. is committed to respecting the privacy rights of all visitors to our Web Site. We take this matter very seriously, and have instituted practices to ensure that none of your privacy rights as stated herein are ever violated. The following outlines Vega ‘s privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting the Web Sites, you are agreeing to the policies detailed below.

WHAT INFORMATION DOES HIGH ON LIFE SUPERFOODS LTD. COLLECT?
In order to serve you better, HIGH ON LIFE SUPERFOODS LTD. collects and stores your personal information when you: (i) create an account on www.highonlifesuperfoods.com; (ii) sign up to be notified of special deals like discounts and exclusive offers. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some
other similar information.

WHAT DOES HIGH ON LIFE SUPERFOODS LTD. DO WITH THIS
PERSONAL INFORMATION?
Your information is used to process personalize your experience on the Web Sites, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, HIGH ON LIFE SUPERFOODS LTD. is able to shorten your login process and allow you modify your personal profile online.
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HOW DOES HIGH ON LIFE SUPERFOODS LTD. SAFEGUARD MY
PERSONAL INFORMATION?
HIGH ON LIFE SUPERFOODS LTD. has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights and is not shared with any other parties. When you access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you istransmitted via Secure
Socket Layer (SSL) technology and securely stored in
HIGH ON LIFE SUPERFOODS LTD. database.

DOES HIGH ON LIFE SUPERFOODS LTD. PROVIDE A WAY TO UPDATE OR REMOVE PERSONAL INFORMATION?
HIGH ON LIFE SUPERFOODS LTD. provides a “My Account” feature on our website which allows you to modify and/or remove most of your personal information. This page can be accessed by clicking the “My Account” link at the top of every page on the site. The information contained within “My Account” is secure and accessible only by you or authorized Vega personnel.

DOES HIGH ON LIFE SUPERFOODS LTD. USE “COOKIES”?
Yes. A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. The cookie holds information a site may need to personalize your experience and to gather website statistical data, such as which pages are visited, the internet provider’s domain name and country that our visitors come from (e.g. “aol.com” or “msn.com”) and the addresses of the sites visited immediately before coming to and immediately after the Web Sites. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your “click stream” activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you. To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the “Help” menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on HIGH ON LIFE SUPERFOODS LTD.
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HOW DOES HIGH ON LIFE SUPERFOODS LTD. USE MY E-MAIL ADDRESS?
Your e-mail address is used to create and identify your account on myvega.com. Your e-mail address is also used by HIGH ON LIFE SUPERFOODS LTD. to correspond with you about the HIGH ON LIFE SUPERFOODS LTD. Program. We will also include you in our HIGH ON LIFE SUPERFOODS LTD. e-newsletter list to keep you updated on news and specials. You may opt out of this at any time at the bottom of any email newsletter sent to you.
Alternately, if you have created an account with HIGH ON LIFE SUPERFOODS LTD., you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the “my account” button that appears on most every page of our website, logging into your account, clicking on the “edit preferences” button, and making the appropriate change.

HOW CAN YOU REMOVE YOUR NAME FROM OUR DIRECT
MAIL OR EMAIL LIST?
To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions. Alternately, if you have created an account with Vega, you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the “my account” button that appears on most every page of our Web site, logging into your account, clicking on the “edit preferences” button, and making the appropriate change.
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YOUR CONSENT
You acknowledge that this privacy policy is part of the terms of service and you agree that using the Web Site signifies your assent to HIGH ON LIFE SUPERFOODS LTD’s privacy policy. HIGH ON LIFE SUPERFOODS LTD. reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances.

WITH WHOM INFORMATION MAY BE SHARED
Except as otherwise disclosed at the time you provide your information, the following outlines the ways in which your information may be shared with others:
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THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF
We may employ third parties to perform functions on our behalf; examples include hosting or operating Web Sites, fulfilling orders for products and services purchased through the Web Sites, sending e-mail and/or other communications, providing wireless services, removing repetitive information from customer lists, data analysis, marketing assistance, credit card payment processing, and customer service. These third parties may have access to your personal information for the purpose of performing such functions on the Web Sites’ behalf.
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NON-PERSONAL INFORMATION
We may share non-personal information, such as aggregate user statistics, demographic information, and web site usage information with third parties.
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SWEEPSTAKES, CONTESTS AND PROMOTIONS
We may offer sweepstakes, contests, and other promotions through the Web Sites that may require registration. If you choose to enter a sweepstakes, contest or other promotion, your personal information may be disclosed to third parties in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing
associated with the promotion.
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BUSINESS TRANSFERS
Company may share the information collected through the Web Sites with and among the Web Sites, and may share the information with its subsidiaries and affiliates. Company or any of it assets, including the Web Sites, may be sold, or other transactions may occur in which your personal information is one of the key business assets for the transaction. In such a case, your personal information may be one of the business assets we transfer. Hence, Company reserves the right to disclose and transfer user information, including personal information, in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our assets, or other corporate change.
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LEGAL PROTECTIONS AND LAW ENFORCEMENT
We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the Web Sites and applicable laws; or to protect the legal rights, interests, or safety of the Web Sites, our users or others. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.
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SECURITY
Company incorporates reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, or wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that Company cannot ensure or warrant the security of any information you transmit to Company via its Web Sites,
and you do so at your own risk.


S H I P P I N G  &  R E T U R N S

STANDARD
SHIPPING IS CURRENTLY ONLY AVAILABLE TO CANADA & U.S.A
7-10 Business days*
USA & CAN only
FedEx – US $9.95* USD
Purolator or ATS – CAN $12.95* CDN
Canada Post - $10.00 CAD or USD
*Once received at our warehouse
Our team processes orders within 24-48 hours and are processed during business days (Monday to Friday) with the exception of public holidays. During holiday periods, such as Christmas, we may experience a higher than normal volume and processing times may take longer.
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DO YOU SHIP INTERNATIONALLY?
At this stage we’re focusing on USA and Canada markets so we don’t offer international shipping.

DO YOU SHIP TO PO/APO/FPO/DPO ADDRESSES?
When placing your order please ensure the address you provide is a physical address and doesn’t contain any PO/APO/FPO or DPO addresses as we do not currently ship to them.

WILL ALL OF MY ITEMS BE SHIPPED TOGETHER?
We ship all items together at one time where possible. If your web order requires shipment from two of our warehouses – we will notify you by email. If any items are out of stock we will remove those items from your order and ship the remaining items. You will only be charged for the items we ship to you.
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HOW CAN I TRACK MY ORDER?
Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number link which you can follow.

MY ORDER STILL HASN’T ARRIVED AND IT SAYS THAT ITS BEEN SHIPPED, WHAT CAN I DO?
The fastest way to find out where your package is, is to contact the shipping company it’s coming from. Quote your tracking number so that they can locate it for you. If you’re still having trouble, shoot our eStore support team an
email and we’ll track it down.
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How do I return or exchange product purchased on the HIGH ON LIFE SUPERFOODS LTD. Online Store?
If you aren’t happy, we aren’t happy, so let us make this right for you.  If your HIGH ON LIFE SUPERFOODS LTD. Products were not purchased as a final sale offer or promotion, simply fill out this form and email to: support@highonlifesuperfoods.com or mail back to us within 30 days of purchase. Please note that we don’t offer refunds or exchanges on final sale or expired product. If you have questions give us a call at 604-432-1066 and someone from our Customer Experience
Team can help you out.

I purchased from another vendor/store and am unhappy, will HIGH ON LIFE SUPERFOODS LTD. process my refund or exchange?
We have a 30 day satisfaction guarantee so if you and your product aren’t a match made in Heaven you can take it back to the vendor you originally purchased from. Bring back the item in its original, unused condition (including all original packaging and tags) accompanied by the receipt, within 30 days to the place of purchase. Please note that expired product is not eligible for return or exchange. If you have questions give us a call at 604-432-1066 and someone from our Customer Experience Team can help you out.

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P A Y M E N T  &  T A X E S  P A Y M E N T


WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept the following methods of payment, Visa, Mastercard & American Express. We do not accept Paypal or Visa Debit Cards at this time and orders are subject to review.
Your purchase will show on your Credit Card statement as HIGH ON LIFE SUPERFOODS LTD.

WHAT CURRENCY ARE THE PRODUCTS SOLD IN?
All products sold in the US are sold in US dollars in US pricing (This includes the US eStore) and all products sold within Canada are in Canadian dollars and Canadian pricing (This includes the Canadian eStore).
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TAX GUIDELINES
In the US:  Sales tax will be charged to all orders shipped to anywhere within Washington State, USA.
There will be no taxes charged to all orders shipped outside of Washington State and within the USA

In Canada:  GST, PST and HST will be charged where applicable to orders shipped within Canada.

CAN MY SHIPPING AND BILLING ADDRESS BE DIFFERENT?
Yes however, you can only order from the site that your billing and shipping address matches (e.g. if your billing and shipping address is in the US, you can only use the US site). Currently our eStore cannot bill and ship from two different countries (e.g. you cannot have a US billing address and a Canadian shipping address).
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DO YOU SHIP BACKORDERS?
If you placed an order on an item and didn’t receive it and there is a zero amount on your invoice next to that item, you weren’t charged for it. At this time we don’t send out backorders and you will need to reorder once the item becomes available again on our eStore (It will show as available on the product page).

I’VE CHANGED MY MIND; CAN I CHANGE OR CANCEL MY ORDER?
Orders are processed and shipped as soon as possible so please contact us immediately after placing your order if you have changed your mind. If we can catch your order before it goes to our warehouse, we may be able to modify or cancel it. We also don’t keep a record of your credit card details so we will require these details if we’re able to modify or cancel your order.

I HAVE A PROMO CODE, HOW DO I USE IT?
You can apply your promo code in your shopping cart where the box asks for your ‘Discount Code’. Enter it in the box and click apply.

CAN I USE MORE THAN ONE PROMO CODE?
No. The code you were provided would be good for one-time use only and is not able to be used in conjunction with any other offers.

I MISSED THE LATEST HIGH ON LIFE SUPERFOODS LTD. ESTORE PROMOTION BY ONE DAY, IS IT STILL POSSIBLE TO USE THE PROMO CODE FOR A DISCOUNT ON MY ORDER?
HIGH ON LIFE SUPERFOODS LTD. online promotions are made available during specific dates communicated through our email newsletter – HIGH ON LIFE SUPERFOODS LTD. News and through notifications on our websites. After the promotion end date the Promo code expires and cannot be used.
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